About International Shipping (DHL) | PICKBOY Baton

INTERNATIONAL SHIPPING

Reliable delivery worldwide.
Fast delivery with DHL Express

PICKBOY baton ships internationally via DHL Express, providing a worry-free experience with customs support, tracking, and fast delivery.

Now Shipping Worldwide with DHL

Now Shipping Worldwide with DHL

Why we recommend DHL

[1] Fast lead time

In most cases, deliveries between major cities are completed within a few business days, making it ideal for urgent requests such as before a concert.

[2] Uninterrupted pursuit

You will receive a tracking number via email, and you can check the status online from shipping to customs clearance to final delivery.

[3] Customs clearance support

Please attach documents that comply with the customs requirements of each country. The delivery company may contact the recipient if necessary.

[4] Packaging to reduce the risk of damage

The baton will be protected and packed in a special case and cushioning material. It will be delivered in packaging that takes into consideration the characteristics of long products.

Delivery area and estimate

We deliver to countries around the world using the DHL Express delivery network. Delivery times may vary depending on the region, customs clearance status, and local delivery conditions.

  • Asia/Oceania: Usually within a few business days
  • North America/Europe: Usually within a few business days
  • Middle East, Central and South America, and Africa: Additional business days may apply depending on the region.

*Please check the tracking page issued after shipment for the exact estimated arrival date.

Shipping and Tax Information

postage

Shipping costs are calculated automatically during checkout and vary depending on weight, size, and delivery area.

Customs and import taxes

Customs duties, import taxes, and customs clearance fees may be incurred in accordance with the laws and regulations of each country. The amount and tax liability will vary depending on the regulations and tax-free allowances of each country, and as a general rule, these will be borne by the recipient.

*You may receive information from the delivery company (DHL) regarding prepayment or payment upon arrival.

Insurance (optional)

For high-value items or large orders, shipping insurance is available. If you require this, please contact us before placing your order.

Flow from ordering to receiving

  1. Add the product to your cart and enter your delivery address (in Roman letters) and phone number at the checkout screen.
  2. By shipping method DHL Express Please select. Shipping costs will be calculated automatically.
  3. Once your order is confirmed, we will prepare it for shipment and send you a tracking number via email.
  4. If additional information is required for customs clearance, DHL may contact the recipient.
  5. If you need to pay customs duties, import taxes, etc. at the time of delivery, please follow the instructions to complete the necessary procedures.

Note: We cannot accept deliveries to PO Boxes. Please enter the building name and room number correctly. Delivery to remote locations may incur additional fees or days.

About packaging

Dedicated case + cushioning

To protect the length and tip, the cable is stored in a case and secured with cushioning material before being packed in an outer box.

Included items

A product description (including English) and handling instructions, if necessary, will be included.

FAQ

Should I enter my shipping address in English?

Yes. We recommend entering the address in Roman letters (alphanumeric characters). Please enter the address in a format that can be delivered locally, including the building name, room number, and phone number.

How long will it take to deliver?

This may vary depending on the region, inventory status, customs clearance, and local delivery conditions. Please check the estimated delivery date on the tracking page that will be sent to you after shipping.

Are there any customs or import duties?

These fees may be incurred based on the regulations of each country. The amount and existence of these fees will vary depending on the country, item, and declared value, and as a general rule, they will be borne by the recipient.

What if I'm not at home when the delivery is made?

DHL will contact you to arrange a redelivery. You may be able to change the delivery date and time or pick-up location from the tracking page.

What if I suspect damage or incorrect delivery?

If you notice any damage to the exterior or contents of your package, please keep the packaging and contact us and DHL immediately. After checking, we will take appropriate action.

*Depending on the country or region, there may be items that cannot be imported or restrictions, as well as local rules regarding delivery to remote islands and remote areas.

For bulk orders, schools, and orchestras

We can accommodate individual requests such as bulk orders, consultations on delivery dates, shipping insurance, and invoice issuance. Please feel free to contact us.