About International Shipping (DHL) | PICKBOY Baton
INTERNATIONAL SHIPPING
Delivering reliably to the world.
We ship quickly with DHL Express.
PICKBOY batons are available for international shipping via DHL Express. We provide a安心 experience with customs support, tracking, and speedy delivery.
Now Shipping Worldwide with DHL
Reasons to Recommend DHL
[1] Fast Lead Times
Between major cities, shipping is often completed within a few business days, making it suitable for urgent requests before concerts.
[2] Continuous Tracking
Tracking numbers will be sent via email. You can check the status online from shipment to customs to final delivery.
[3] Customs Support
Attach documents in accordance with the customs requirements of each country. The shipping company may contact the recipient if necessary.
[4] Packaging to minimize the risk of damage
The baton is protected and packaged with a dedicated case and cushioning material. It will be delivered in packaging that takes into account the characteristics of long items.
Delivery area and estimates
In accordance with the DHL Express delivery network, we support shipping to countries around the world. Delivery times may vary depending on the region, customs situation, and local delivery circumstances.
- Asia and Oceania: Usually around a few business days
- North America and Europe: Usually around a few business days
- Middle East, Central and South America, Africa: Additional business days may apply depending on the region.
* For accurate arrival estimates, please check the tracking page issued after shipment.
Shipping costs and taxes
Shipping costs
Shipping costs will be automatically calculated during the order process (checkout). They vary based on weight, size, and delivery area.
Customs duties and import taxes
Depending on the laws of each country, customs duties, import taxes, and customs clearance fees may apply. The amounts and whether taxes are applicable vary based on each country's regulations and tax exemption limits, and are generally the responsibility of the recipient.
* You may receive notifications from the shipping company (DHL) regarding prepayment or payment upon arrival.
Insurance (optional)
For high-value items or bulk orders, shipping insurance can be provided. Please contact us before placing your order if you wish to have this.
Flow from order to receipt
- Please add the product to your cart and enter the delivery address (in Roman letters) and phone number on the checkout screen.
- Please select DHL Express as the shipping method. Shipping costs will be automatically calculated.
- After confirming your order, we will prepare for shipment and provide you with a tracking number via email.
- If additional information is required for customs clearance, DHL may contact the recipient.
- If customs duties or import taxes need to be settled upon delivery, please follow the instructions provided.
Please note: We cannot accept shipments to P.O. Boxes. Please enter the building name and room number accurately. Additional fees or days may apply for remote locations.
About Packaging
Dedicated case + cushioning
To ensure protection of length and tips, we will secure the item with cushioning material after placing it in the case, and then pack it in an outer box.
Included Items
We will include a product invoice (including English description) and handling instructions as necessary.
Frequently Asked Questions
Should the delivery address be entered in English?
Yes. We recommend entering in Roman letters (alphanumeric). Please enter in a format that can be delivered locally, including building names, room numbers, and phone numbers.
How long will it take for delivery?
It varies depending on the region, stock status, customs, and local delivery conditions. Please check the scheduled date on the tracking page that will be provided after shipment.
Are there customs duties or import taxes?
They may be incurred based on the regulations of each country. The amount and whether they apply depend on the country, item, and declared value, and are generally the responsibility of the recipient.
What if I am not home at the time of delivery?
DHL will provide instructions for redelivery. It may be possible to specify a date and time or change the pickup location from the tracking page.
What if there is suspected damage or misdelivery?
If there is any damage to the exterior or contents, please keep the packaging materials and promptly contact our store and DHL. We will respond appropriately after confirmation.
* Depending on the country or region, there may be items that cannot be imported, restrictions, or local rules regarding delivery to remote islands or areas.
For bulk orders, schools, and orchestras
We can accommodate bulk orders, discuss delivery times, provide shipping insurance, and issue invoices. Please feel free to contact us first.