Please be sure to check the "Shopping Guide" before purchasing.
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[About international shipping and customs duties]
Overseas deliveries may incur customs duties and import taxes. All such costs are the responsibility of the recipient.
If the item is returned due to non-payment of customs duties, etc., the product price and shipping costs will not be refunded.
In addition, the shipping costs for returns will be borne by the customer.
[Regarding delivery and customs clearance delays]
Delivery may be delayed due to customs inspections or local shipping conditions. These delays are not covered by our store's compensation or refund policy.
[Regarding incomplete addresses and refusals to receive deliveries]
If there are any errors in the information you have entered, or if the item cannot be delivered due to refusal to accept it or a long absence, the customer will be responsible for the cost of re-shipping and returning the item.
[About custom batons]
Custom batons are made to order products.
We cannot accept cancellations, specification changes, returns, or exchanges once production has begun.
[About overseas card payments]
When paying with a card issued overseas, the billing amount may fluctuate due to exchange rate fluctuations.
We cannot compensate for any exchange rate differences that may occur when a refund is made.