Shopping Guide

About Your Order

Our store accepts orders from both within Japan and overseas.
Please add the desired products to your cart and follow the on-screen instructions to proceed with your purchase.
Once your order is complete, a confirmation email will be sent automatically.

About Payment

We accept online payments via credit cards (Visa/Mastercard/Amex/JCB), Apple Pay, Google Pay, and more.
Orders from overseas can also be processed with major international brand cards.

About Shipping

Domestic Delivery in Japan: We will deliver via Yamato Transport. International Delivery: We will ship via DHL or EMS (International Speed Post). You can choose either option. Delivery times may vary depending on the country or region, so please check the delivery status with the tracking number we will send you after shipping.

Regarding Shipping Timing

The products you ordered will be shipped within 3 business days, excluding custom-made items. If you wish for gift wrapping, it may take an additional 4 business days. Note: Business days are weekdays excluding Saturdays, Sundays, and holidays.

About Custom Baton

Custom batons are special products made one by one after receiving your order.
Therefore, we cannot accept cancellations or changes in specifications after production has started.
Please carefully consider your desired length, material, grip shape, etc., before placing your order.
Production usually takes 10 to 14 business days (this may vary depending on the level of demand).

Regarding returns and exchanges

We ensure the quality of our products, but in the unlikely event of initial defects or incorrect delivery, please contact us within 7 days of receiving the product.
We will respond promptly.
Returns or exchanges due to customer circumstances are only possible if the product is unopened and unused (shipping costs will be borne by the customer).
Custom batons are made-to-order products, so we cannot accept returns or exchanges.

Frequently Asked Questions

• Q. Is international shipping available?
  A. Yes. We will ship via DHL or EMS. You can choose either option.
• Q. Can I have my name or logo printed?
  A. Currently, we do not support individual name printing or logo printing.
• Q. Is gift wrapping available?
  A. Yes, we offer it. Please let us know in the remarks section when placing your order.